FAQs

1. How far is Mitos Suites from Agios Prokopios beach in Naxos? The enchanting beach of Agios Prokopios with its deep blue sea is only 400 meters away from our suites.

2. What are the Check-in and Check-out times at Mitos Suites? 

• Check-in: Your suite will be ready for you from 15:00.

• Check-out: Departure takes place until 11:00, to ensure thorough cleaning and preparation for our next guests.

3. Is a baby cot provided in the room? Of course! The comfort of our little guests is a priority. We provide a baby cot free of charge, upon request during your booking, so that we can place it in your suite before your arrival.

4. Is there a special children's pool at Mitos Suites? Yes, at Mitos Suites we take care of the safety and fun of the whole family. We have a children's pool, specially designed so that our little guests can enjoy playing in the water safely.

5. Are pool towels provided for the guests? No need to worry about the weight of your luggage! We provide you with pool towels to enjoy your swims and the sun at our facilities in Naxos.

6. Do you offer a transfer service to/from Naxos port or airport? Of course. We can organize your private transfer for a perfectly relaxing arrival and departure. Contact us in time and we will schedule your transfer with the corresponding additional charge.

7. Do you provide Concierge services for activities in Naxos? Yes, our team is at your disposal to organize the perfect stay!

8. What is the "Be Safe Rate" I see on the price lists? The Be Safe Rate is a special option for booking with absolute confidence, as it includes insurance coverage:

• Cancellation for any documented reason (e.g. flight cancellation, illness, accident) with a refund of up to 100% of the amount until the day of check-in.

• Support during the stay (medical assistance, luggage guarantee, roadside assistance).

• Specialized personal care before, during, and after your stay.

9. Is there a housekeeping service during the stay? Yes, cleanliness is part of our hospitality. Our team ensures that your suite remains spotless and comfortable throughout your stay, adhering to all hygiene protocols.

10. Can I store my luggage at Mitos Suites if I arrive earlier or depart later? Of course! We provide a luggage storage area so you can enjoy your last walks or a dip in our pool without the weight of your luggage until your departure time.